HR Board Member Gunnar Kilian says: “We want to ensure sustained improvements. This is why it is important for employees to inform us of their concerns. They can provide us with valuable information on things which are going well and areas which require improvement. That is what we intend to do: we want to improve things fast and in a comprehensible and binding way. This is why all managers are clearly called upon to discuss the results within their teams, as well as implementing and documenting improvements that have been agreed. Making progress with improvements is a management task.” Kilian emphasizes: “In the 2018 opinion barometer, we will be paying special attention to the results in the areas of integrity, compliance and culture. We have introduced a special indicator for this purpose.”
The questions asked in the opinion barometer are addressed to managers and employees of all Group brands and about 150 Group companies in more than 40 countries. Participation is voluntary and respondents’ anonymity is ensured. Following the completion of evaluation, managers will discuss team results with their respective teams and decide on improvements where these are required. This will be followed by the implementation stage. Measures that have been agreed must be documented transparently, which will also facilitate subsequent improvements.