You can enforce the following rights against Volkswagen AG free of charge at any time.
Right of access:
You have the right to receive information on the processing of your personal data (Article 15 GDPR).
Right to rectification:
You have the right to obtain the rectification of inaccurate or incomplete personal data concerning you from us (Article 16 GDPR).
Right to erasure:
You have the right to obtain the erasure of your data where the conditions set out in Article 17 GDPR are met. You can then, for example, obtain the erasure of your data if it is no longer necessary for the purposes for which it was collected. In addition, you can obtain erasure if we are processing your data on the basis of your consent and you revoke this consent.
Right to restriction of processing:
You have the right to obtain restriction of processing of your data if the conditions of Article 18 GDPR are met. This is, for example, the case if you dispute the accuracy of your data. For the duration of the verification of the accuracy of the data, you can obtain restriction of processing.
Right to object:
If the processing takes place on grounds of the legitimate interests of Volkswagen AG or a third party or is in the public interest or in the exercise of an official authority, you have the right to object to the processing of your data on grounds relating to your particular situation. In the event of objection, we ask you to inform us of your reasons for objecting to the data processing. In addition, you have the right to object to data processing for direct marketing purposes (Article 21 GDPR). This also applies to profiling to the extent that it is related to the direct marketing.
Right to data portability:
If the data processing is carried out on the basis of consent or the performance of a contract and this is also done using automated processing, you have the right to receive your data in a structured, commonly used and machine-readable format and to transmit it to another data processor (Article 20 GDPR).
Right of revocation:
If the data processing is based on consent, you have the right to revoke the consent free of charge at any time with effect for the future (Article 7 (3) GDPR).
Right to lodge a complaint:
You also have the right to lodge a complaint with a supervisory authority (e.g., with the state data protection officer for Lower Saxony, Germany) regarding our processing of your data.
The data protection supervisory authority responsible for the Company is:
The State Commissioner for Data Protection of Lower Saxony
Prinzenstrasse 5
30159 Hanover, Germany
Phone: +49 (0511) 120 45 00
Fax: +49 (0511) 120 45 99
E-mail: poststelle@lfd.niedersachsen.de
Further information on data protection is available at Volkswagen AG’s website at https://datenschutz.volkswagen.de/?lang=en-gb.
Date: April 2025